How many employees work at American Call Center?
American Call Center has approximately 819 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. American Call Center’s total headcount has declined 22.7% from 1,059 employees in 2023 to 819 in 2026.
Is American Call Center hiring right now?
Yes, American Call Center is actively hiring. American Call Center had 9 active job postings in 2026, a 71.4% decline from 2025 — see job openings & hiring trends.
About American Call Center’s Workforce
American Call Center is an Information Technology Services company that employs 819 people worldwide as of March 2026. It is the 10th-largest by headcount among its peers. Founded in 2001, the company is headquartered in Guayaquil, Ecuador.
American Call Center's workforce has declined 22.7% from 2023 to 2026, down 16.5% year over year in 2026. It fell to a low of 819 in 2026 Q1 before recovering. Its workforce is concentrated most in South America (95.9%), followed by South Asia (2.9%) and Central America and the Caribbean (0.7%).
American Call Center's functional groups are Finance and Operations (49.5%), Engineering (30.9%), and Sales and Marketing (19.5%). The average salary is $8,345, ranging from a median of $29,000 in North America to $2,000 in South Asia, up 3.2% year over year in 2026.
American Call Center's active job postings fell 71.4% in 2026 to 9, with new postings per month cooling from 15 in 2023 to 6 in 2026. Overall employee sentiment is negative and declining.
Sourced from Revelio Labs workforce data.
- Headquarters
- Guayaquil, Ecuador
- Founded
- 2001
- Industry
- Information Technology Services
- Employees
- 819
- YoY
- -16.5% (-246)
As of March 2026
American Call Center workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for American Call Center. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsAmerican Call Center Annual Employee Count (2023-2026)
- American Call Center had 819 employees in 2026, a 16.5% decline (-246) from 2025.
- American Call Center had 852 employees in 2025, a 15.5% decline (-288) from 2024.
- American Call Center had 1,140 employees in 2024, a 2.7% decline (-161) from 2023.
- American Call Center had 1,301 employees in 2023, a 16.5% increase (+208) from 2022.
American Call Center's total workforce has declined from 1,059 employees in 2023 to 819 in 2026. American Call Center's headcount peaked at 1,314 in 2024.
American Call Center quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 819 | -246 | -16.5% |
| 2025 | Q4 | 852 | -288 | -15.5% |
| 2025 | Q3 | 918 | -243 | -11.5% |
| 2025 | Q2 | 982 | -297 | -12.7% |
| 2025 | Q1 | 1,065 | -249 | -8.3% |
| 2024 | Q4 | 1,140 | -161 | -2.7% |
| 2024 | Q3 | 1,161 | +70 | +10.7% |
| 2024 | Q2 | 1,279 | +220 | +20.3% |
| 2024 | Q1 | 1,314 | +187 | +16.7% |
| 2023 | Q4 | 1,301 | +208 | +16.5% |
| 2023 | Q3 | 1,091 | +56 | +9.8% |
| 2023 | Q2 | 1,059 | +20 | +5.5% |
See American Call Center's complete headcount history, including quarterly breakdowns.
Get the DataAmerican Call Center Employee Count by Region (2026)
South America accounts for the largest share of American Call Center's global workforce with approximately 96% of total employees, followed by South Asia and Central America and the Caribbean.
American Call Center employees by region
| Region | Employees | % of Total |
|---|---|---|
| South America | 769 | 95.9% |
| South Asia | 23 | 2.9% |
| Central America and the Caribbean | 5 | 0.7% |
| North America | 2 | 0.3% |
| Southern Europe | 2 | 0.3% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataAmerican Call Center Employee Count by Department (2026)
American Call Center's employee groups are Finance and Operations (49.5%), Engineering (30.9%), and Sales and Marketing (19.5%).
American Call Center employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 405 | 49.5% |
| Engineering | 253 | 30.9% |
| Sales and Marketing | 160 | 19.5% |
Compare American Call Center's department mix to industry peers.
See Full DataAmerican Call Center Employee Salary by Region (2026)
American Call Center's average employee salary is $8,345 globally. Employees in North America receive the highest compensation, with median pay approximately 3.5x the global average. Pay is lowest in South Asia, at a median of $2,000.
American Call Center median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| North America | $29,000 |
| Central America and the Caribbean | $11,000 |
| South America | $6,000 |
| South Asia | $2,000 |
Unlock salary by role, level, and city — and compare to American Call Center's industry peers.
Unlock Salary DataAmerican Call Center Job Openings and Hiring Trends (2023-2026)
- American Call Center had 9 active job postings in 2026, a 71.4% decline (-4) from 2025.
- American Call Center had 13 active job postings in 2025, a 55.6% decline (-10) from 2024.
- American Call Center had 23 active job postings in 2024, a 8.3% decline (-2) from 2023.
- American Call Center had 25 active job postings in 2023, a 144.8% increase from 2022.
- Hiring velocity in 2026: 6 new roles/month, down from 9 in 2025 and 17 in 2024.
American Call Center's hiring is slowing: active job postings fell 71.4% in 2026 to 9, with new postings per month cooling from 15 in 2023 to 6 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataAmerican Call Center Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across American Call Center's workforce based on public professional data. Overall sentiment is negative and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
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Frequently Asked Questions About American Call Center
- How fast is American Call Center growing?
- In 2026, American Call Center's headcount shrank 16.5% to 819 employees, down from 1,065 in 2025.
- See the full headcount history
- Where are American Call Center employees located?
- Most American Call Center employees are based in South America (95.9% of headcount), followed by South Asia and Central America and the Caribbean.
- Explore where the workforce is based
- What is the average salary at American Call Center?
- The average employee salary at American Call Center is approximately $8.3k per year.
- Analyze the salary distribution
- How many new job postings does American Call Center open per year?
- In Q1 2026, American Call Center opened 19 new job postings. In 2025, American Call Center opened 113 new job postings — about 9 per month.
- Track hiring trends by role
- When was American Call Center founded and where is it headquartered?
- American Call Center was founded in 2001 and is headquartered in Guayaquil, Ecuador.
- Compare American Call Center to industry peers
Speak with a workforce expert about American Call Center.
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