How many employees work at Citizens Advice?
Citizens Advice Manchester Ltd. has approximately 4,945 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Citizens Advice’s total headcount has grown 8.2% from 4,570 employees in 2023 to 4,945 in 2026.
Is Citizens Advice hiring right now?
Yes, Citizens Advice is actively hiring. Citizens Advice had 175 active job postings in 2026, a 13.4% increase from 2025 — see job openings & hiring trends.
About Citizens Advice’s Workforce
Citizens Advice Manchester Ltd. is a Humanitarian Services company that employs 4,945 people worldwide as of March 2026. It is the 2nd-largest by headcount among its peers. Founded in 1939, the company is headquartered in Manchester, United Kingdom.
Citizens Advice's workforce has grown 8.2% from 2023 to 2026, up 0.6% year over year in 2026. Its workforce is concentrated most in Northern Europe (98.7%), followed by North America (0.4%) and Pacific Islands (0.3%).
Citizens Advice's functional groups are Finance and Operations (47.8%), Sales and Marketing (26.8%), and Engineering (25.4%), with Finance and Operations growing fastest (up 1.5%). The average salary is $49,683, ranging from a median of $50,000 in North America to $12,000 in Sub-Saharan Africa, down 2.4% year over year in 2026.
Citizens Advice's active job postings rose 13.4% in 2026 to 175, with new postings per month cooling from 160 in 2023 to 144 in 2026. Overall employee sentiment is neutral but declining.
Sourced from Revelio Labs workforce data.
- Headquarters
- Manchester, United Kingdom
- Founded
- 1939
- Industry
- Humanitarian Services
- Employees
- 4,945
- YoY
- +0.6% (-43)
As of March 2026
Citizens Advice workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Citizens Advice. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsCitizens Advice Annual Employee Count (2023-2026)
- Citizens Advice had 4,945 employees in 2026, a 0.6% increase (-43) from 2025.
- Citizens Advice had 5,064 employees in 2025, a 1.5% increase (+61) from 2024.
- Citizens Advice had 5,003 employees in 2024, a 4.9% increase (+212) from 2023.
- Citizens Advice had 4,791 employees in 2023, a 5.3% increase (+320) from 2022.
Citizens Advice's total workforce has grown from 4,570 employees in 2023 to 4,945 in 2026.
Citizens Advice Manchester Ltd. quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 4,945 | -43 | +0.6% |
| 2025 | Q4 | 5,064 | +61 | +1.5% |
| 2025 | Q3 | 5,006 | +163 | +2.6% |
| 2025 | Q2 | 4,949 | +163 | +3.4% |
| 2025 | Q1 | 4,988 | +207 | +4.4% |
| 2024 | Q4 | 5,003 | +212 | +4.9% |
| 2024 | Q3 | 4,843 | +207 | +4.9% |
| 2024 | Q2 | 4,786 | +216 | +5.3% |
| 2024 | Q1 | 4,781 | +255 | +5.5% |
| 2023 | Q4 | 4,791 | +320 | +5.3% |
| 2023 | Q3 | 4,636 | +281 | +5.3% |
| 2023 | Q2 | 4,570 | +282 | +5.4% |
See Citizens Advice's complete headcount history, including quarterly breakdowns.
Get the DataCitizens Advice Employee Count by Region (2026)
Northern Europe accounts for the largest share of Citizens Advice's global workforce with approximately 99% of total employees, followed by North America and Pacific Islands.
Citizens Advice employees by region
| Region | Employees | % of Total |
|---|---|---|
| Northern Europe | 4,802 | 98.7% |
| North America | 22 | 0.4% |
| Pacific Islands | 12 | 0.3% |
| Sub-Saharan Africa | 9 | 0.2% |
| Southeast Asia | 7 | 0.1% |
| Eastern Europe | 4 | 0.1% |
| Western Europe | 3 | 0.1% |
| Central and Western Asia | 2 | 0.1% |
| South America | 1 | 0.0% |
| Arab States | 1 | 0.0% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataCitizens Advice Employee Count by Department (2026)
Citizens Advice's employee groups are Finance and Operations (47.8%), Sales and Marketing (26.8%), and Engineering (25.4%).
Citizens Advice employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 2,358 | 47.8% |
| Sales and Marketing | 1,323 | 26.8% |
| Engineering | 1,252 | 25.4% |
Compare Citizens Advice's department mix to industry peers.
See Full DataCitizens Advice Employee Salary by Region (2026)
Citizens Advice's average employee salary is $49,683 globally. Employees in North America receive the highest compensation. Pay is lowest in Sub-Saharan Africa, at a median of $12,000.
Citizens Advice median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| North America | $50,000 |
| Pacific Islands | $45,000 |
| Northern Europe | $43,000 |
| Southeast Asia | $15,000 |
| Sub-Saharan Africa | $12,000 |
Unlock salary by role, level, and city — and compare to Citizens Advice's industry peers.
Unlock Salary DataCitizens Advice Job Openings and Hiring Trends (2023-2026)
- Citizens Advice had 175 active job postings in 2026, a 13.4% increase (+40) from 2025.
- Citizens Advice had 135 active job postings in 2025, a 0.7% decline (-1) from 2024.
- Citizens Advice had 136 active job postings in 2024, a 22.0% increase (+27) from 2023.
- Citizens Advice had 109 active job postings in 2023, a 56.1% decline from 2022.
- Hiring velocity in 2026: 144 new roles/month, down from 170 in 2025 and 163 in 2024.
Citizens Advice's active job postings rose 13.4% in 2026 to 175, with new postings per month cooling from 160 in 2023 to 144 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataCitizens Advice Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across Citizens Advice's workforce based on public professional data. Overall sentiment is neutral and has declined year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
Unlock SentimentSimilar Companies
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Frequently Asked Questions About Citizens Advice
- How fast is Citizens Advice growing?
- In 2026, Citizens Advice's headcount grew 0.6% to 4,945 employees, down from 4,988 in 2025.
- See the full headcount history
- Where are Citizens Advice employees located?
- Most Citizens Advice employees are based in Northern Europe (98.7% of headcount), followed by North America and Pacific Islands.
- Explore where the workforce is based
- What is the average salary at Citizens Advice?
- The average employee salary at Citizens Advice is approximately $49.7k per year.
- Analyze the salary distribution
- How many new job postings does Citizens Advice open per year?
- In Q1 2026, Citizens Advice opened 432 new job postings. In 2025, Citizens Advice opened 2,040 new job postings — about 170 per month.
- Track hiring trends by role
- When was Citizens Advice founded and where is it headquartered?
- Citizens Advice was founded in 1939 and is headquartered in Manchester, United Kingdom.
- Compare Citizens Advice to industry peers
Speak with a workforce expert about Citizens Advice.
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