How many employees work at Convergys?
Convergys Corp. has approximately 19,579 total employees worldwide as of March 2026, according to Revelio Labs workforce intelligence data. Convergys’s total headcount has declined 2.1% from 19,999 employees in 2023 to 19,579 in 2026.
Is Convergys hiring right now?
Yes, Convergys is actively hiring. Convergys had 7 active job postings in 2026, a 146.2% decline from 2025 — see job openings & hiring trends.
About Convergys’s Workforce
Convergys Corp. is a Business Services company that employs 19,579 people worldwide as of March 2026. It is the 7th-largest by headcount among its peers. Founded in 1998, the company is headquartered in Cincinnati, Ohio.
Convergys's workforce has declined 2.1% from 2023 to 2026, down 0.8% year over year in 2026. Its workforce is concentrated most in North America (29.6%), followed by Southeast Asia (29.0%) and South Asia (24.5%).
Convergys's functional groups are Finance and Operations (47.7%), Engineering (34.5%), and Sales and Marketing (17.8%). The average salary is $24,351, ranging from a median of $35,000 in North America to $6,000 in South Asia.
Convergys's active job postings fell 146.2% in 2026 to 7, with new postings per month cooling from 9 in 2023 to 7 in 2026. Overall employee sentiment is neutral but improving.
Sourced from Revelio Labs workforce data.
- Headquarters
- Cincinnati, Ohio
- Founded
- 1998
- Industry
- Business Services
- Employees
- 19,579
- YoY
- -0.8% (-16)
As of March 2026
Convergys workforce metrics
Unlock hiring rate, attrition rate, and 12 additional workforce metrics for Convergys. Compare to peers, export the dataset, and access the full quarterly history.
Unlock MetricsConvergys Annual Employee Count (2023-2026)
- Convergys had 19,579 employees in 2026, a 0.8% decline (-16) from 2025.
- Convergys had 19,570 employees in 2025, a 0.9% decline (-78) from 2024.
- Convergys had 19,648 employees in 2024, a 1.5% decline (-194) from 2023.
- Convergys had 19,842 employees in 2023, a 1.9% decline (-493) from 2022.
Convergys's total workforce has grown from 19,533 employees in 2025 to 19,579 in 2026. Convergys's headcount peaked at 19,999 in 2023 before declining in 2025 and recovering through 2026.
Convergys Corp. quarterly employee count
| Year | Qtr | Employees | YoY Change | YoY % |
|---|---|---|---|---|
| 2026 | Q1 | 19,579 | -16 | -0.8% |
| 2025 | Q4 | 19,570 | -78 | -0.9% |
| 2025 | Q3 | 19,533 | -163 | -1.2% |
| 2025 | Q2 | 19,567 | -199 | -1.4% |
| 2025 | Q1 | 19,595 | -195 | -1.3% |
| 2024 | Q4 | 19,648 | -194 | -1.5% |
| 2024 | Q3 | 19,696 | -215 | -1.6% |
| 2024 | Q2 | 19,766 | -233 | -1.5% |
| 2024 | Q1 | 19,790 | -336 | -1.8% |
| 2023 | Q4 | 19,842 | -493 | -1.9% |
| 2023 | Q3 | 19,911 | -647 | -2.0% |
| 2023 | Q2 | 19,999 | -773 | -2.2% |
See Convergys's complete headcount history, including quarterly breakdowns.
Get the DataConvergys Employee Count by Region (2026)
North America accounts for the largest share of Convergys's global workforce with approximately 30% of total employees, followed by Southeast Asia and South Asia.
Convergys employees by region
| Region | Employees | % of Total |
|---|---|---|
| North America | 5,749 | 29.6% |
| Southeast Asia | 5,645 | 29.0% |
| South Asia | 4,772 | 24.5% |
| Northern Europe | 627 | 3.2% |
| Central America and the Caribbean | 607 | 3.1% |
| North Africa | 579 | 3.0% |
| East Asia | 532 | 2.7% |
| South America | 199 | 1.0% |
| Southern Europe | 187 | 1.0% |
| Western Europe | 175 | 0.9% |
Drill into city-level data, hiring trends by region, and historic geographic shifts.
Unlock Geographic DataConvergys Employee Count by Department (2026)
Convergys's employee groups are Finance and Operations (47.7%), Engineering (34.5%), and Sales and Marketing (17.8%).
Convergys employees by department
| Department | Employees | % of Total |
|---|---|---|
| Finance and Operations | 9,259 | 47.7% |
| Engineering | 6,704 | 34.5% |
| Sales and Marketing | 3,452 | 17.8% |
Compare Convergys's department mix to industry peers.
See Full DataConvergys Employee Salary by Region (2026)
Convergys's average employee salary is $24,351 globally. Employees in North America receive the highest compensation, with median pay approximately 1.4x the global average. Pay is lowest in South Asia, at a median of $6,000.
Convergys median employee salary by region (USD)
| Region | Median Salary |
|---|---|
| Central and Western Asia | $50,000 |
| Pacific Islands | $37,000 |
| Western Europe | $35,000 |
| North America | $35,000 |
| Northern Europe | $34,000 |
| Arab States | $33,000 |
| Southern Europe | $26,000 |
| East Asia | $23,000 |
| Eastern Europe | $18,000 |
| Central America and the Caribbean | $13,000 |
| South America | $11,000 |
| Sub-Saharan Africa | $9,000 |
| North Africa | $6,000 |
| South Asia | $6,000 |
| Southeast Asia | $6,000 |
Unlock salary by role, level, and city — and compare to Convergys's industry peers.
Unlock Salary DataConvergys Job Openings and Hiring Trends (2023-2026)
- Convergys had 7 active job postings in 2026, a 146.2% decline from 2025.
- Convergys had 7 active job postings in 2025, a 161.6% decline (-59) from 2024.
- Convergys had 66 active job postings in 2024, a 87.0% increase (+40) from 2023.
- Convergys had 26 active job postings in 2023, a 0% no change from 2022.
- Hiring velocity in 2026: 7 new roles/month, down from 11 in 2025 and 16 in 2024.
Convergys's hiring is slowing: active job postings fell 146.2% in 2026 to 7, with new postings per month cooling from 9 in 2023 to 7 in 2026.
Track new postings per month, role-level demand, and hiring velocity vs. peers.
Unlock Hiring DataConvergys Employee Sentiment (2026)
Revelio Labs tracks employee sentiment across Convergys's workforce based on public professional data. Overall sentiment is neutral and has improved year over year in 2026.
Overall
Unlock the full sentiment breakdown by department, tenure, and trend over time.
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Frequently Asked Questions About Convergys
- How fast is Convergys growing?
- In 2026, Convergys's headcount shrank 0.8% to 19,579 employees, down from 19,595 in 2025.
- See the full headcount history
- Where are Convergys employees located?
- Most Convergys employees are based in North America (29.6% of headcount), followed by Southeast Asia and South Asia.
- Explore where the workforce is based
- What is the average salary at Convergys?
- The average employee salary at Convergys is approximately $24.4k per year.
- Analyze the salary distribution
- How many new job postings does Convergys open per year?
- In Q1 2026, Convergys opened 22 new job postings. In 2025, Convergys opened 130 new job postings — about 11 per month.
- Track hiring trends by role
- When was Convergys founded and where is it headquartered?
- Convergys was founded in 1998 and is headquartered in Cincinnati, Ohio.
- Compare Convergys to industry peers
Speak with a workforce expert about Convergys.
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